Privacy Policy

MOXĒ Privacy Policy

Last Updated: 11/17/2025

MOXĒ (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights you have. This policy applies to all visitors and customers of bemoxe.com and any related services we operate.

By visiting our website or making a purchase, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information in the following ways:

A. Information You Provide Directly

When you interact with our website, create an account, or place an order, you may provide:

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment information (processed by secure third-party providers — we do not store full credit card numbers)

  • Order details and purchase history

  • Messages or feedback sent to customer support

B. Information Collected Automatically

When you browse bemoxe.com, we may automatically collect:

  • IP address

  • Device and browser type

  • Operating system

  • Pages visited & time spent on site

  • Referral URLs

  • Cookie and tracking data

  • General location (at a city/region level)

C. Information from Third-Party Sources

We may receive information from:

  • Advertising partners (e.g., Google, Meta)

  • Email/SMS marketing platforms

  • Analytics tools

  • E-commerce or payment processors

This information helps us improve our marketing, website experience, and service quality.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill orders

  • Manage your account and purchases

  • Provide customer support

  • Send order updates or product information (only when permitted)

  • Improve our website, products, and services

  • Personalize your experience

  • Run promotions, surveys, or loyalty programs

  • Perform analytics and monitor website performance

  • Detect and prevent fraud or abuse

  • Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information.

We only share data with trusted partners who help us operate our business, including:

A. Service Providers

Such as:

  • Payment processors

  • Shipping and logistics companies

  • Email and SMS communication tools

  • Data analytics and website performance services

  • Customer service platforms

  • Cloud hosting providers

  • Advertising and retargeting platforms (only as allowed by law and user consent)

These partners are required to safeguard your information and use it only as directed by us.

B. Legal Requirements

We may disclose information:

  • To comply with laws or regulations

  • To respond to lawful requests

  • To protect the rights, safety, or property of MOXĒ, our customers, or others

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Operate and secure our website

  • Remember your preferences

  • Measure website traffic and performance

  • Personalize content

  • Improve marketing effectiveness

You can manage cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

5. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

A. California Residents (CCPA/CPRA)

You may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your personal information

  • Information about how your data is used

  • To opt out of targeted advertising or data sharing (we do not “sell” personal info in the traditional sense)

To submit a request, contact: support@bemoxe.com

B. U.S. State Privacy Laws

Several states provide similar rights regarding access, deletion, and correction. We will honor all valid requests in accordance with applicable laws.

C. International Users (GDPR/UK-GDPR)

If you are located in the EU or UK, you may have rights to:

  • Access

  • Rectification

  • Erasure

  • Restriction

  • Data portability

  • Object to processing

Contact us to exercise these rights.

6. Data Retention

We retain your information only for as long as needed to:

  • Fulfill orders and provide services

  • Maintain transaction and business records

  • Support customer service inquiries

  • Comply with legal obligations

When data is no longer needed, we securely delete or anonymize it.

7. Security

We maintain commercially reasonable security measures to protect your information. While no system is perfectly secure, we take precautions to safeguard the data we collect.

8. Children’s Privacy

bemoxe.com is not intended for children under 13, and we do not knowingly collect their information. If we learn we have collected information from a minor, we will remove it promptly.

9. Third-Party Websites

Our website may link to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions or requests, you can reach us at:

MOXĒ
Email: info@bemoxe.com
Website: https://bemoxe.com